From boutique cafés to five-star resorts—unify POS, QR ordering, kitchen operations, inventory, purchasing, accounting, CRM, analytics, and multi-property management on one intelligent cloud platform.
Sixteen deeply integrated modules replacing your entire tech stack. One login, one source of truth, one platform that scales from a single café to a global resort portfolio.
Point of Sale
Lightning-fast POS with table management, split bills, room charges, and offline mode.
Kitchen Display
Real-time order routing with timers, priorities, and station assignments.
QR Ordering
Contactless menu ordering with custom branding, multi-language, and instant payment.
Inventory
Real-time stock tracking with auto-reorder, recipe costing, and waste reduction.
Purchasing
Automated supplier orders, price comparison, and delivery tracking.
Accounting
Full double-entry accounting with P&L, balance sheet, and tax reports.
Track every dollar with receipt scanning and approval workflows.
Staff Management
Scheduling, time tracking, payroll, and performance analytics.
Reports
100+ pre-built reports with custom builders and scheduled exports.
PRODUCT SHOWCASE
Designed for the pace of hospitality
Every module is built with operators in mind—fast, intuitive, and engineered for the realities of running a busy venue.
POINT OF SALE
Checkout in seconds, not minutes
Our POS handles dine-in, takeaway, room charges, and delivery from a single interface—with offline support and instant sync across every outlet.
Live floor plan with table status
Split bills, modifiers & room charges
Works offline, syncs when back online
INVENTORY DASHBOARD
Never run out of stock again
Real-time inventory tracking with automated reorder points, supplier management, and recipe-level ingredient costing built right in.
Auto-reorder at threshold
Recipe-level ingredient tracking
Waste & variance reports
KITCHEN DISPLAY
Orders flow. Kitchen stays calm.
Route orders to the right station with color-coded priorities, timers, and chef assignments. Reduce ticket times by up to 40%.
Multi-station routing
Live ticket timers
Prep & cook mode switching
ANALYTICS DASHBOARD
Decisions driven by data
From daily revenue to multi-outlet performance, get the insights you need to grow—without hiring a data analyst.
100+ pre-built reports
Custom report builder
MOBILE APPS
Run your operation from anywhere
Native iOS and Android apps for owners, waiters, kitchen staff, and inventory managers—built for the pace of hospitality.
Owner Dashboard
Real-time KPIs at a glance
Waiter App
Take orders tableside
Kitchen App
Manage tickets on the go
Inventory App
Scan, count, reorder
CUSTOMER STORIES
Loved by hospitality operators
From single-location cafés to multi-property resort groups, teams trust Digital Waiter to run their business.
★★★★★
"We replaced 6 different tools with Digital Waiter. Our food cost dropped 4% in the first quarter and our managers finally have time to focus on guests instead of spreadsheets."
James Chen
Owner, Saffron House · 8 locations
★★★★★
"The accounting module alone saved us $18K a year in bookkeeping fees. Everything syncs automatically from POS to P&L. It's like having a CFO in the cloud."
Sarah Kim
COO, Urban Bites Group
★★★★★
"Our kitchen ticket times dropped from 18 minutes to 11. The KDS is beautifully designed and the staff actually enjoy using it—that never happens with hospitality software."
Marco Rossi
Executive Chef, Ember Kitchen
PRICING
Simple, transparent pricing
Start free. Scale as you grow. No hidden fees, no long-term contracts.
Most venues are fully onboarded within 48 hours. Our team handles menu import, hardware setup, and staff training. For multi-location operations and resorts, we provide a dedicated implementation manager.
Do I need special hardware?
Digital Waiter works with any modern tablet, phone, or computer. We also partner with leading hardware providers for receipt printers, kitchen displays, and cash drawers if you need them.
Can I use my existing accounting software?
Yes. We integrate natively with QuickBooks, Xero, and Sage. But most operators find our built-in accounting so comprehensive they cancel their external subscription entirely.
Is my data secure?
Absolutely. We're SOC 2 Type II certified, PCI DSS Level 1 compliant, and GDPR ready. All data is encrypted at rest and in transit, with daily backups and 99.9% uptime SLA.
What happens if the internet goes down?
Our POS works fully offline. Orders, payments, and inventory updates are cached locally and sync automatically when connectivity returns. You never miss a sale.
Can I cancel anytime?
Yes. No long-term contracts, no cancellation fees. You can export all your data at any time in standard formats. We believe in earning your business every month.
Is billing compliant with IRD and VAT requirements?
Yes. Every bill is generated with your PAN/VAT number, tax breakdown, and sequential invoice numbering as required by the Inland Revenue Department. We support both VAT-registered and non-VAT setups, and can generate reports formatted for IRD submission.
Does it support eSewa, Khalti, and ConnectIPS?
Yes. Digital Waiter integrates directly with eSewa, Khalti, ConnectIPS, and major bank QR payments, alongside cash and card. Payments are reconciled automatically against each bill, so your end-of-day cash-up matches every time.
What about load-shedding or unstable power and internet?
The system runs fully offline on battery-backed devices, so orders and KOTs keep flowing during power cuts or Wi-Fi drops. Once power and connectivity return, everything syncs automatically with no lost tickets.
Can staff use it in Nepali as well as English?
Yes. The interface, menu items, and printed bills can all be set up in Nepali, English, or both together, so kitchen staff and servers can work in whichever language they're most comfortable with.
Can I manage multiple branches across the Kathmandu Valley or other cities?
Yes. Owners running outlets across Kathmandu, Lalitpur, Bhaktapur, Pokhara, or beyond get a single dashboard for menu pricing, inventory, staff, and sales across every branch, with the option to compare performance location by location.
Ready to Modernize Your Operation?
Join 2,000+ restaurants and resorts already growing revenue, cutting costs, and delighting guests with Digital Waiter.
